FAQ

Welcome to Noiré Store’s FAQ page! We’re here to help you navigate your podcast merch journey with ease. Whether you’re a die-hard fan of “Reality Court” or love tuning into “Hollywood Raw,” we’ve got the answers to your burning questions. Dive in below to learn more about our products, shipping, returns, and more.

General Questions

What is Noiré Store all about?

Noiré Store is your go-to destination for premium podcast merchandise! We transform your favorite shows like “Bad Decisions,” “Bonded by Bravo,” and “Joan Rivers” into wearable art and collectibles. Based in Stockton, California, we ship globally to connect fans through high-quality gear that lets you wear your podcast passion proudly.

Who is the target audience for Noiré Store?

Our store is tailored for podcast superfans who live and breathe their favorite shows! If you’re into reality TV podcasts like “Above Deck” or enjoy deep dives with “Gabbing With Gib,” you’ll love our curated collections. We cater to a diverse, global community of listeners who want to express their fandom through stylish, conversation-starting merch.

Products

What types of products do you offer?

We specialize in exclusive podcast-themed merchandise, including:

• T-shirts and hoodies (e.g., “Bad Decisions” tees or “Bonded by Bravo” hoodies)
• Mugs and accessories (like “Gabbing With Gib” mugs)
• Limited edition items and apparel for shows such as “Meathead Test Kitchen” and “Hollywood Raw”

Our products are designed with quality and fan-centric details to make your podcast obsession wearable and shareable.

Are your products limited edition?

Yes! We often release limited edition drops for popular podcasts, so grab them fast before they’re gone. Follow us on social media or sign up for our newsletter to stay in the loop.

Shipping & Delivery

Where do you ship?

We ship worldwide to most locations, bringing your podcast gear right to your doorstep. However, we’re unable to deliver to certain remote areas and parts of Asia. During checkout, our system will automatically check if we can ship to your address.

What are my shipping options?

We offer two convenient shipping methods to suit your needs:

• Standard Shipping – $12.95: Perfect for when you need your merch ASAP! We partner with premium carriers like DHL or FedEx for safe and efficient delivery. Orders arrive in 10-15 days after shipping.
• Free Shipping: Available for orders over $50, this budget-friendly option uses EMS delivery. Expect your order in 15-25 days after shipping—ideal for planning ahead or stocking up on multiple items.

All orders take 1-2 business days to process before shipping, so you can trust that every item meets our quality standards.

How long will it take to receive my order?

Here’s a quick breakdown:

• Order processing: 1-2 business days
• Standard Shipping: 10-15 days after shipping
• Free Shipping: 15-25 days after shipping

Once your order ships, you’ll get a confirmation email with tracking info to follow its journey from our studio to your home.

Returns & Exchanges

What is your return policy?

We want you to love your merch as much as you love the podcasts! If something isn’t right, you have 15 days from the date you receive your items to initiate a return or exchange. Items must be in original condition. For details, check out our Returns & Exchanges section on the website or contact us.

How do I start a return or exchange?

Simply reach out to our support team at [email protected] within 15 days of receiving your order. Include your order details and reason for the return, and we’ll guide you through the process smoothly.

Payment

What payment methods do you accept?

We make checkout easy with support for major payment options:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secure, so you can shop with confidence.

Account & Orders

How can I track my order?

After your order ships, we’ll send you a confirmation email with a tracking number. Use it to monitor your package’s progress in real-time. If you have issues, just email us—we’re here to help!

Can I modify or cancel my order?

Orders process quickly to get your merch to you fast, so changes or cancellations aren’t guaranteed once placed. Contact us immediately at [email protected] if you need assistance, and we’ll do our best to help.

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